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Water and Sewer Rate Information

Water and sewer customers are charged for water consumption and sewage (also known as wastewater) treatment. Monthly bills are comprised of a fixed service based on a meter size plus a variable charge per unit of water consumed per unit of sewage discharged.

The Hetch Hetchy Regional Water System serves 2.7 million people in the Bay Area. Approximately one-third of our delivered water goes to retail customers in San Francisco, while wholesale deliveries to 27 agencies comprise the other two-thirds. The cost of providing the water is shared equitably between our retail and wholesale customers. Wastewater service costs are shared amongst San Francisco residents and businesses.

Less than 3 cents per gallon delivers:

  • 24/7 operations: delivering high-quality water and treatment of sewage and stormwater
  • Major infrastructure investments: 
    • Water System Improvement Program (WSIP) 
    • Sewer System Improvement Program (SSIP)
    • Water & Sewer main replacements

  • Routine maintenance and emergency repairs
  • Watershed & land management
  • Environmental monitoring

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Last updated: 2/14/2018 5:01:50 PM